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Kenmore Fridge Ice Maker Not Working

·11 min read·by
Kenmore Fridge Ice Maker Not Working

If your Kenmore fridge ice maker not working has you staring at an empty glass, you're not alone. This is one of the most common service calls for Kenmore refrigerators, and the good news is that most causes are simple to fix yourself without spending a dime on a technician.

Manufacturer specifications indicate that Kenmore ice makers (built by Whirlpool for most 106 and 110 series models) need freezer temperatures between 0°F and 5°F and water pressure of at least 20 psi to function. When one of those conditions slips, the ice maker stops. Let's work through exactly what's wrong based on what your fridge is doing.

Quick Answer

A Kenmore ice maker stops working for three main reasons. The freezer is too warm. The water supply is blocked.

Or the ice maker module itself has failed. Check the freezer temperature first with a thermometer. Listen for a click every 90 minutes.

Test the water dispenser. That sequence solves most cases without replacing parts.

First, Diagnose the Symptom

Before you pull any tools out, take thirty seconds to figure out which branch of the decision tree you're on. The fix for a silent ice maker is completely different from the fix for one that clicks but delivers nothing. Kenmore models vary by series number (106, 110, 253, 363, 415, or 795), but the diagnostic logic stays the same across all of them.

Open the freezer door and watch the ice maker for a minute. Is the shut-off arm in the down position? Arms that are stuck up or manually raised will halt production.

If the arm is down and nothing happens, note whether you hear any sound at all. A working ice maker cycles every 90 to 120 minutes. The cycle starts with a click, followed by a water fill that sounds like a gentle hiss for six to eight seconds, then silence.

Here's the most useful question to ask. Does your water dispenser work? If it does, the problem is almost certainly inside the freezer compartment.

If it doesn't, the issue is likely in the water supply line or the inlet valve behind the fridge. That single check eliminates half the possibilities right away.

Kenmore Fridge Ice Maker Not Working

Image source: Bing (Web (fair-use with source credit))

Symptom Branch 1: Ice Maker Is Completely Silent

No clicks. No hum. No water.

This branch means the ice maker isn't receiving power or isn't getting the signal to start a cycle.

First check the door switch. Kenmore refrigerators have a small plunger switch near the hinge that cuts power to the ice maker and dispenser when the door opens. If the switch sticks in the open position, the ice maker stays dark.

Press the switch manually with the door open. You should hear a distinct click. If you don't, the switch may be broken.

This is a five dollar part and a ten minute swap.

Next, check the shut-off arm. On most Kenmore models, that wire arm has a built-in sensor that tells the ice maker when the bin is full. If the arm gets bent or stuck in the up position, the ice maker thinks the bin is full and stops cycling.

Gently move the arm up and down. You should feel resistance and a click at each end. No click means the control module inside the ice maker head has failed.

If both the door switch and shut-off arm check out, use a multimeter to confirm the ice maker is getting 120 volts. Unplug the fridge, remove the ice maker's plastic cover, and test the wires at the connector. No voltage means the wiring harness or main control board is the culprit.

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This is where most DIY folks call a pro.

Symptom Branch 2: Ice Maker Clicks But No Water Comes Out

This is the most common Kenmore ice maker complaint. You hear a click every few hours, maybe a faint mechanical whir, but the ice tray stays bone dry. The click means the control module is working.

The missing water means something is stopping the fill.

Start at the water filter. Kenmore refrigerators use filters inside the fresh food compartment, usually in the upper right corner. A clogged filter restricts flow enough that the ice maker gets a trickle instead of a proper fill.

If your filter is more than six months old, bypass it temporarily with the plug that came with the fridge or a generic bypass cartridge. Run a test cycle. If water appears, a new filter solves it.

If the filter isn't the problem, check the fill tube. This small rubber or plastic tube runs from the back of the freezer to the ice maker mold. In cold environments, moisture in the tube can freeze solid, blocking the water path.

A frozen fill tube is easy to fix. Unplug the fridge. Use a turkey baster or syringe filled with warm water to gently thaw the tube.

Never use a knife or metal object. Wait ten minutes and run a test cycle.

The next suspect is the water inlet valve. This solenoid-operated valve sits behind the fridge where the water line connects. It opens when the ice maker signals for water.

Listen for a hum when the ice maker clicks. No hum means the valve solenoid has failed. If you hear a hum but no water, the valve is clogged with sediment.

Kenmore 106 and 110 series models use a single solenoid valve shared between the dispenser and ice maker. If your dispenser works but the ice maker doesn't, the valve is partially blocked on the ice maker outlet.

water inlet valve

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Symptom Branch 3: Ice Maker Runs But Cubes Are Stuck or Not Dumping

This branch looks different. You see ice in the tray, but it never drops into the bin. Or you hear the ice maker trying to dump but it grinds or clicks without success.

Start by checking for a jam in the ice bin or chute. Cubes can freeze together in a clump that blocks the ejector arms. Pull the bin out and look for bridged cubes.

Break them apart by hand or pour warm water over the clump. Never use anything sharp. The plastic mold and ejector fingers are delicate.

If the bin is clear but the ice maker still won't dump, the mold thermostat might be the problem. This small sensor sits against the ice mold and tells the heater when the cubes are frozen enough to release. If the thermostat fails, the heater never turns on, and the cubes stay welded to the mold.

You can test it with a multimeter. Unplug the ice maker and check continuity across the thermostat terminals. No continuity at freezer temperature means it's dead.

Another common cause on Kenmore models is a stripped or broken gear inside the ice maker head. If you hear the motor running but the ejector arms don't move, the plastic gear train has failed. Replacement ice maker modules for Kenmore Fridge Ice Maker Not Working issues cost between 50 and 150 dollars depending on the model.

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Compare that to a service call at 150 to 250 dollars, and replacing the module yourself makes obvious sense.

Common Culprits You Can Fix in 15 Minutes

Some causes are so quick to check that they deserve their own list. Try these before ordering any parts.

First, check the freezer temperature with an actual thermometer. Most Kenmore digital displays are inaccurate by several degrees. Place a cheap freezer thermometer in the ice maker area and close the door for two hours.

Anything above 5°F will slow or stop ice production. As of 2026, industry standards from UL and AHAM still recommend 0°F as the target for maximum ice output. Adjust the freezer thermostat colder and test again.

Second, inspect the water line behind the fridge. A kinked plastic line can reduce flow to a trickle. Pull the fridge out gently and trace the 1/4-inch line from the wall valve to the inlet valve.

Straighten any kinks. Also make sure the saddle valve is fully open. These valves are notorious for slowly closing themselves over time.

Third, verify the ice bin is seated correctly. Kenmore models use a mechanical flag or lever at the back of the bin that tells the ice maker the bin is present. If the bin is pushed in too far or not far enough, that flag doesn't activate.

Pull the bin out and reinstall it firmly until you feel it click into place.

freezer thermometer

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When to Replace the Ice Maker vs Call a Pro

You've reached the fork in the road. The question is whether to spend money on parts or hire help.

Replace the ice maker module yourself if your test confirmed the motor is dead. A replacement unit runs 50 to 150 dollars for most Kenmore models. The swap takes about twenty minutes with a Phillips screwdriver.

Unplug the fridge, remove the mounting screws, disconnect the wiring harness, and install the new module.

Call a pro if the problem traces back to the main control board. These boards sit behind the fridge or inside the crisper area. Diagnosing them requires a schematic and a multimeter.

A service call for control board repair runs 200 to 400 dollars. Compare that to the cost of a new ice maker installed by a tech at roughly 250 dollars. Sometimes it's smarter to just replace the module and see if that clears things up.

Most parts stores accept returns, so the risk is low. Try the cheap fix first.

Costs, Data and Specs Worth Knowing

Knowing the numbers helps you spot a bad deal and a bad diagnosis. Here is the breakdown we see most often.

ItemTypical CostNotes
Replacement ice maker module$50 to $150OEM parts cost more but fit better
Water inlet valve$40 to $90Shared between dispenser and ice maker
Door switch$5 to $15Cheap, common failure point
Mold thermostat$10 to $25Fits most Whirlpool-built Kenmore units
Service call$150 to $250Just the visit, before any parts
Full pro repair$250 to $400Parts and labor included

Water pressure matters just as much. Kenmore specifications require 20 to 120 psi at the inlet valve. Below 20 psi, the ice maker gets a slow fill or none at all.

You can test pressure with a simple gauge on the saddle valve.

As of 2026, a well-maintained ice maker should last 10 to 15 years. If your fridge is older than that and the module has failed, replacement is usually worth it. If the compressor is also struggling, consider a new fridge instead.

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Long-Term Maintenance to Avoid This Again

An ice maker is a simple machine. Feed it cold, clean water and keep the freezer at the right temperature, and it will run for years. Neglect those two things and you'll be back here in six months.

Replace the water filter every six months. Kenmore filters clog with sediment and reduce flow long before they stop dispensing completely. A cheap bypass plug can help you test whether the filter is the problem.

Keep the freezer between 0°F and 5°F. Crank the thermostat colder than that and the fill tube will freeze solid. Warmer than that and the ice cubes stop releasing from the mold.

A simple mechanical thermometer costs five dollars and takes the guesswork out of it.

Clean the condenser coils once a year. Dirty coils make the compressor run hotter and longer, which raises freezer temperature. Pull the fridge away from the wall and vacuum the coils with a brush attachment.

It takes ten minutes and prevents a cascade of future problems.

Also, clear out any ice buildup around the door gasket. A leaking seal lets warm air in, which confuses the thermostat and shortens ice production cycles.

Quick Flowchart Summary

When the ice maker fails, run through this list in order.

  • Is the freezer warmer than 5°F? Lower the thermostat and wait 24 hours.
  • Does the water dispenser work? If not, check the supply line and inlet valve.
  • Is the fill tube frozen? Thaw it with warm water and test again.
  • Is the shut-off arm stuck up? Move it down and listen for a click.
  • Does the ice maker click at all? If silent, test the door switch and power.
  • Is the ice maker grinding but not dumping? Check for a jammed mold or failed thermostat.
  • Have you tested power to the module? No voltage means a control board issue.

Each step eliminates one variable. Most Kenmore Fridge Ice Maker Not Working issues resolve by step four. If you hit step seven and still have no ice, it's time to decide between a module replacement or a service call.

Frequently Asked Questions

How do I reset my Kenmore ice maker?

Unplug the refrigerator for 30 seconds, then plug it back in. This clears minor electronic glitches in the control board. On models with a reset button on the ice maker head, press and hold it for 10 seconds.

Then wait up to 24 hours for the first batch.

Why is my Kenmore ice maker not making ice but water dispenser works?

The inlet valve has two outlets for 106 and 110 series models. One feeds the dispenser, one feeds the ice maker. If the dispenser works, the ice maker side of the valve is likely clogged.

Replace the valve or clean the small screen filter inside.

How long does a Kenmore ice maker take to make new ice?

Between 90 minutes and 2 hours per batch. Seven cubes is standard for most models. The freezer must be at 0°F.

A full cycle from empty to a full bin takes about 24 hours.

Why does my ice maker keep clicking after I unplugged it?

The click is the ejector motor trying to complete a harvest cycle. If the mold has no water, the thermostat stays open and the motor keeps trying. This usually means the fill tube is blocked or the inlet valve is dead.

Thaw the line and check water flow.

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